Send A Text From Systems You Already Use

The Avochato API connects your CRM, your forms, your booking tool,
anything in your stack, to texting.

Thousands of Teams Already Texting Smarter

Avochato API hero
Using the API

Connect Avochato To Your Business,
Automate Any Action

When something happens in your system or in Avochato, such as a new lead, a payment due, or an updated opportunity, use the API to post or get information instantly.

Your existing tools

Your Tools

CRM, website, booking app, or database. Wherever your customer info lives.

Avochato

Avochato

Update contact, send messages, pull call and text logs, + many other functions

Your customer

Your Customer

Receives a text, or updated information, or assignment routing added

Flexible

Integrate Any Stack

Call the Avochato API from any language or framework you already use. Subscribe to webhooks to hear back the moment a message arrives, a contact opts out, or a ticket closes.

01 · Avochato Event
Message received

Message Received

A customer texts your number

Contact opted out

Contact Opted-out

STOP keyword or manual opt-out

Ticket closed

Ticket Closed

An agent wraps up a conversation

02 · HTTP POST Payload HTTP POST payload code preview
03 · Your Stack
Your database

Your Database

Every event, indexed and queryable

Your CRM

Your CRM

Sync to Salesforce, HubSpot, Zoho

Your inbox

Your Inbox

Ping Slack, Teams, or your own app

Endpoints

Full Control Directly Within Your Applications

From a single text to a 50,000-person broadcast, from webhooks to adding contacts and users.
Here are a few functions available in our API.

Messages

Send, schedule, list, and inspect every text that leaves your number.

  • SMS, MMS, RCS, and Live Chat
  • Scheduled and timezone-aware
  • Delivery status on every send

Contacts

Upsert contacts, sync custom fields, and manage tags or groups.

  • Create, update, or merge in one call
  • Custom fields and rich metadata
  • Bulk import via CSV or stream

Conversations

Reassign, tag, or close threads from any tool your team uses.

  • Change owner and status
  • Add internal notes and tags
  • Search by metadata or content

Broadcasts

Personalized blasts to hundreds or hundreds of thousands at once.

  • Merge tags and segmentation
  • Throttle and pacing controls
  • Real-time progress and results

Webhooks

Subscribe to every event Avochato emits. Signed and retryable.

  • Reply, delivery, opt-out, status
  • HMAC signing on every payload
  • Automatic retries with backoff

Users

Manage every Avochato user on your account.

  • Setup MFA
  • Update permissions
  • Remove access

Campaigns

Create and manage campaigns.

  • Versioned and audit-logged
  • Personalize with $first_name and friends
  • Share across teams and numbers

Logs

Pull message and call logs.

  • Daily, weekly, or custom ranges
  • Slice by number, agent, or contact
  • JSON, CSV, or piped to a webhook

And Many More

See The Full List →
Real API Use Cases

If You Can Do It In Avochato,
You Can Do It With The API

Send messages, sync contacts, manage conversations, fire off broadcasts, all programmatically, all at scale. Built for the volume your business actually runs.

Appointment reminders

Appointment Reminders

Connect your booking tool. Whenever someone schedules, they automatically get a confirmation text, plus another the day before.

Hi Maya, reminder: your dental cleaning is tomorrow at 9am. Reply C to confirm or R to reschedule.
Order updates

Order Updates

Plug into your store. Customers get texted when their order ships, it's out for delivery, and when it arrives. Zero manual work.

Good news! Your order #4521 just shipped. Tracking: bit.ly/track-4521
Lead follow-up

Lead Follow-Up

The moment someone fills out a form on your website, they get a personalized text from your team within seconds, not hours.

Hi Daniel, thanks for requesting a quote! I'm Jess, happy to answer any questions. What's the best time to chat?
Bulk announcements

Bulk Announcements

Need to tell 5,000 customers something? Pull a list from your CRM and send a personalized text to each, all at once, with their first name.

Hi Alex! Big news. We're opening a new location in Sacramento next month. First 50 visitors get 20% off!
Built For Your Industry

Six Industries,
One Channel They Actually Open

Texting looks different depending on what you sell, so Avochato flexes to fit. No rip-and-replace required. No "platform migration" Slack channel.

Real estate tour follow-ups
Real Estate

Close More Tours Faster

Auto-text leads the second they hit a property page, send open-house reminders, confirm showings, and follow up after. Sleep without losing deals to slower agents.

  • Instant lead response in under 60 seconds
  • Two-way texting from inside Salesforce
  • Group texts for buyer/seller updates
Healthcare reminders
Healthcare

Fewer No-Shows, Happier Patients

Send HIPAA-conscious reminders, reschedule links, intake forms, and post-visit care notes. Without a single clipboard, paper form, or voicemail in sight.

  • Automated reminders + reschedule links
  • Two-way patient Q&A with staff
  • Custom retention windows for opt-outs
Retail and e-commerce
Retail & E-Commerce

Recover Carts, Drive Repeat Orders

Plug into Shopify or your storefront and fire shipping pings, cart nudges, VIP-only drops, and back-in-stock alerts the moment they're ready.

  • Abandoned cart flows that actually convert
  • Personalized restock alerts
  • Promo blasts with one-click opt-out
Auto dealerships
Auto & Dealerships

From Test Drive To Trade-In

Text leads straight from inventory pages, send service reminders, and ping customers the minute their car rolls off the lift. Then ask for the review.

  • Inventory-triggered follow-ups
  • Service bay status updates
  • Review requests after pickup
Financial services
Financial Services

High-Trust, High-Touch Messaging

Coordinate document signing, loan updates, renewal nudges, and quarterly check-ins on a channel your clients actually read on the first try.

  • Secure links to portals & docs
  • Reminders for renewals and deadlines
  • Full audit trail of every message
Home services
Home Services

“On The Way” Texts, Automatically

From plumbing to landscaping to pool service. Dispatch fires ETA texts, photo confirmations, invoice links, and review asks straight from the field.

  • Technician ETA updates
  • Post-job invoice + payment link
  • Review and referral asks

WHAT TEAMS ARE SAYING

"We appreciate how easy it has been to integrate into our processes, and easily send personalized messages to our customers."

MEAGAN
INSURANCE

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FAQs

What can I do with the Avochato API?

The Avochato API lets you programmatically execute the same actions available in the app. Send SMS and MMS messages, sync contact data, manage conversation status, trigger broadcasts, log message history, and push activity data to external systems. It's built to handle volume at scale and is accessible from any language or framework.

How do I get started with the API?

API access is available on all standard Avochato subscription plans. To get started, generate your API keys from within your Avochato account, then refer to the full API documentation at avochato.com/docs. Common starting points include sending messages, syncing contacts, and fetching conversation history.

What are webhooks and what events can I subscribe to?

Webhooks let Avochato push real-time data to your system the moment something happens, no polling required. Available webhook events include inbound and outbound messages, widget form submissions (SMS or Live Chat), contact opt-in and opt-out, ticket status changes, agent escalations (AvoAI), and AI insights and summarization payloads.

How can I monitor and debug my webhook activity?

Avochato includes real-time webhook logs accessible from the Integrations section of your account. You can filter logs by response code family (such as all 4xx errors) to quickly identify failures, and search messages by webhook URL to see every message that attempted to sync to a specific endpoint. Message logs and webhook logs are also cross-linked for easier navigation.

Can I use the API to send 2FA codes or trigger automations from other tools?

Yes. Avochato's API can receive a payload from an external system and immediately send a 2FA code via SMS to a recipient. This is useful for verifying users in your own app. For teams that prefer no-code workflows, Avochato also has a native Zapier integration that lets you connect Avochato to thousands of other apps using triggers and actions, without writing code.

Does Avochato integrate with tools like Slack, HubSpot, or Google Sheets without custom code?

Yes. In addition to the REST API, Avochato has native integrations with Slack, and Zapier-based integrations with HubSpot, Google Sheets, and many other apps. These are configured directly within your Avochato account under Integrations, no code required. For tools not natively supported, the Zapier integration lets you connect Avochato to thousands of additional apps using a point-and-click interface.

Can I configure a webhook specifically for my live chat widget?

Yes. Each website widget can have its own webhook URL configured independently. When a visitor submits the widget, Avochato sends all collected data, including form fields, phone number, and referrer URL, as an HTTP POST payload to that endpoint. This makes it straightforward to pipe live chat leads directly into a CRM, database, or notification system.

Is API access included in my Avochato subscription?

Yes. API access is included in all standard Avochato subscription plans. There is no separate tier required to use the API or webhooks. Features like Zapier, 2FA sending, and advanced Salesforce automation via Apex Code do require that your account has an active API-enabled plan, which applies to standard subscriptions.