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The Avochato app is available for both iOS (iPhone) and Android. You can download it from the Apple App Store or Google Play Store by searching for "Avochato," or by scanning the QR code available in your Avochato account. Upon first install, allow all requested permissions. Microphone, notifications, and phone permissions ensure calls and alerts work correctly.
Yes. Avochato sends push notifications to your mobile device for new inbound messages and incoming calls. You can configure notification preferences per user in your profile settings, including options to receive pushes for all team activity or only conversations assigned to you. A dedicated push notification setting enables incoming call alerts, letting you answer or decline directly from your lock screen.
Yes. The mobile app supports both outbound and inbound calls using your Avochato business number. Incoming calls trigger a push notification you can answer directly from your device, no call forwarding number needed. Android users will need to enable a calling account for Avochato in their phone's call settings the first time they set it up.
The mobile app gives you full access to your shared inbox, conversations, contact history, broadcasts, and AI-assisted features like suggested replies and conversation summaries. Voicemails left on your Avochato number are also accessible in the app and appear in the same thread as SMS messages for a complete view of every customer interaction.
Yes. Avochato syncs in real time across all devices and the web app. Any message sent or received on mobile appears instantly in the desktop inbox, and vice versa. Assignments, tags, conversation status, and contact notes are all shared, so your team always has the same view regardless of which device they're using.
Yes. The broadcast composer is available directly in the mobile app, so you can send personalized messages to hundreds or thousands of contacts from your phone. Merge fields automatically fill in per-recipient details, and replies from the broadcast stream into your inbox in real time so your team can respond to engaged contacts immediately.
The mobile app includes Avochato's AI assist features: suggested replies (Recommendations) that surface one-tap response options, instant conversation summaries so you can catch up on a long thread at a glance, and message rewrites to quickly adjust tone or phrasing before sending. These tools work the same on mobile as they do on the desktop.
No. You use the same Avochato account credentials to log into the mobile app as you do on the web. All inboxes, conversations, contacts, and settings tied to your account are immediately accessible after logging in. There is no separate mobile account or configuration required.
