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Text directly from a Salesforce record and automatically log all messaging as activity. Leverage Flow Builder to create seamless automations in Avochato.
Avochato for Salesforce is a native AppExchange package that embeds multi-channel business messaging directly into your Salesforce environment. Text, chat, and call customers without ever leaving Salesforce - all conversations automatically sync as activities on relevant records. This Lightning-ready integration brings SMS (with 98% open rates), WhatsApp, live chat, and voice into your CRM workflows. Send one-to-one messages from any Salesforce record with a phone field, broadcast to List Views, or automate communications through Flow and Process Builder. The embedded components work in record pages, utility bars, and standalone tabs, giving your team flexible access across Sales Cloud, Service Cloud, and Marketing Cloud. Key capabilities include automatic Lead/Contact creation from inbound messages, Text-to-Case for service workflows, bidirectional custom field syncing, skill-based routing, and AI-powered conversation summaries. Perfect for sales teams closing deals faster, support teams managing cases efficiently, and marketing teams running personalized campaigns - all with complete visibility into customer conversations directly within Salesforce.
Send SMS alerts for important emails and coordinate communication across channels.
Send and receive text messages directly from the Slack channel of your choice.
Access Avochato messaging directly from your browser with a slide-out panel for SMS, calls, and chat.
Power intelligent SMS conversations with ChatGPT's advanced AI capabilities.
Two-way SMS messaging in Journey Builder with personalized campaigns and shared inbox conversations.
Build powerful customer engagement with communications APIs for SMS, voice, video, and email.
Sign up for a free trial account and start texting today. No credit card required.
